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– [Solved] How to Fix Windows 10 Right Click Crash

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The Quick Access feature in Windows Explorer is a really useful tool for accessing your recently used files and folders. However it does not seem to be intuitive enough to remove items from it’s list that may have been deleted or renamed.

Recently a client of ours reported that Windows Explorer would keep crashing. Once we invetsigated it further it became apparent that Explorer would crash due to the files or folders listed in the Quick Access view.

These items may have been renamed or deleted at source so the network path that the Quick Access view was trying to use is now invalid or does not exist. If you can open Explorer for a moment without it crashing there is a quick fix – right click on “Quick Access” and select “Options”.

Under the “General” tab click on the “Clear” button to remove all items from the Explorer history. This will remove all links to recent folders and files including any links that are no longer valid and causing Explorer to crash. In addition you can untick “show recently used files in Quick Access” and “show recently used folders in Quick Access” to avoid this issue occuring again – but of course you will lose the functionality of the Quick Access view.

Yes, thank you : No, sadly not :. Two of my clients at the same company has the same problem. They’re a big Office user. I think turning off recent items is a workaround but not a very acceptable one. They’ve recently gone through the anniversary update and the fault is still there. I’m amazed this bug is still present. Brendan, I have experience this very thing now going on 11 months. Dell’s Pro-Support have no answers, and everyone else seems to think I need every virus cleaner under the sun.

I get my own “Important” only Windows Update, if going to a web site Flash or anything else is “Always Ask”, and stay away from the, Al Bundys words, ‘Nudie Bars’, as I have over 22 years of business clients lists and pictures to protect.

Although, as of last March Windows Explorer would crash regularly. Remove a thumb drive, drag a folder to one of four monitors, more than one instance of Explorer open, ‘Open With’ W-Media Player, crash! After reading this Sep 08, from you my heart damn near leapt Akin to ‘offt’ from my chest.

I see no Quick Access in my variety. Any suggestions? Yup, the cause is due to a mapped network drive and a file path near the max path length default. It looks like it tries to read outside of its expected range then crashes because it thinks there is a memory heap corruption.

Interestingly you can use a unc path instead of a mapped drive path to the same file and not get the crash as a workaround. The bug also happens in the file explorer search as well. I have the exact same problem and by now it is Have they still not found a solution for this?

Great help! I was strugling with this problem for several days. I tried almost everything sfc scann, dism scan, chkdsk, safe boot , but the solution was much easier : Thanks again! Thanks, I woke up to this issue this morning. A brand new computer, latest W10 release. I have been using Windows since day one. Window’s hairball architecture will prevent it from ever working right. Microsoft just is not competent enough to make windows reliable. Thanks mush for posting.

I’d like to let you know that this simple solution has eluded the Microsoft customer support team for years! This worked like magic. Thank you immensely.

Looks like there’s a new bug going around because all the sudden there’s a bunch of activity on this thread.

This is the first time this happened to me and the posted fix resolved my issue. I was able to turn the features back on and now it all works. I could not even open File Explorer to change this setting. I did find another way to change the File Explorer Options:.

Open the Start Menu, and click on the Gear to go to Settings 2. Type File Explorer in the Search. You should then get an option to select File Explorer Options. Click on File Explorer Options. Click Apply, then OK. This will work every time Thank you so much for posting this work around. Explorer was crashing on me far faster than I could right click on it. I’m just trying to drag a maximized File Explorer window from my laptop screen to an extended desktop on a flatscreen.

FE drops down in size to a basically the golden ratio with the long size vertically. The X gets a red box around it and the X itself goes white. FE goes Not Responding. I tried clearing recent files from Quick Access but no dice. I have a mapped drive but the location is about 25 characters, all slashes considered.

I cleared that from Quick Access, still no dice. Thanks a lot. I’ve had this problem for a while and finally decided to investigate it. This page had the solution. That helped – I was able to open on this pc. Then I checked-off the see recently and frequently used items in quick access. I can pin folders to quick access when I want to. Tried this advice on clearing Quick Access eight times.

I see the hourglass to suggest it’s working, then nothing. I don’t suffer crashes, but Explorer has been absurdly slow. Same problem here, clearing the list seemed to resolve, could open explorer but the quick access would crash it, launched explorer through command line to a specific folder location, that allowed me to change the settings.

Have used W file explorer for long time and today this occurred. Tried all solutions multiple times no luck. I never use quick access. How can i get rid of it and keep the ordinary file explorer? How do I do this? Read windows help re disabling quick, but at the end it sounded just like a hide – not a true disable. Another way seems to be to search for a specific file you know exists from the start bar then right click and open file location. This allows explorer to open for me without crashing.

Then you can change the settings. I also can’t believe this is still a bug. I guess it was looking for files on a network drive that was disconnected. Thanks for the tip! Thanks for the true solution. Found the work around of disabling the frequent and recent views, I’m not interested in work arounds. Good catch! Gonna try this method when i get back later, for those who can’t open the explorer window, you can go to control panel and click the up arrow in the left address bar, or you can use other tools to clean your quick access history such as CCleaner,.

The issue is still there 6th Feb Quick Access can’t keep up with this. I have found that Explorer works if you open it straight into any folder other than Quick Access. This fixes it temporarily until another “invalid file” makes its way onto the Quick Access cache. You can, of course, turn off Quick Access but then you lose its functionality.

Come on, Microsoft. Sort this one out!!!!! That will open Windows Explorer to the root c: drive rather than the locked up Recent Files view, and enable you to follow the steps in this article, which fix the problem. Go to Folder Options and look for Launch Folder windows in a separate process. Will post again if the problem somehow comes back but this is the first fix that actually seems promising. Nothing has worked for me and mine only does it one folder. Also if I do a search for a particular file type and after search is complete as I’m scrolling through the results, it crashes and never let’s me see all the results.

 
 

Windows 10 quick access freezes explorer free –

 
One thing that seems to work for everyone is clearing two App Data folders. Begin by disabling Quick Access. Click on View > Options > Change folder and search. Step 1: Open Task Manager by pressing CTRL +SHIFT +ESC. Step 2: Locate Windows Explorer from the left bar and right-click on it. Choose ‘End. Sep 08, · Thanks again! “If you can open Explorer for a moment without it crashing there is a quick fix – right click on “Quick Access” and.

 

Windows 10 quick access freezes explorer free

 

Have they still not found a solution for this? Great help! I was strugling with this problem for several days. I tried almost everything sfc scann, dism scan, chkdsk, safe boot , but the solution was much easier : Thanks again! Thanks, I woke up to this issue this morning. A brand new computer, latest W10 release. I have been using Windows since day one. Window’s hairball architecture will prevent it from ever working right. Microsoft just is not competent enough to make windows reliable.

Thanks mush for posting. I’d like to let you know that this simple solution has eluded the Microsoft customer support team for years! This worked like magic. Thank you immensely. Looks like there’s a new bug going around because all the sudden there’s a bunch of activity on this thread.

This is the first time this happened to me and the posted fix resolved my issue. I was able to turn the features back on and now it all works. I could not even open File Explorer to change this setting. I did find another way to change the File Explorer Options:. Open the Start Menu, and click on the Gear to go to Settings 2. Type File Explorer in the Search. You should then get an option to select File Explorer Options. Click on File Explorer Options. Click Apply, then OK.

This will work every time Thank you so much for posting this work around. Explorer was crashing on me far faster than I could right click on it. I’m just trying to drag a maximized File Explorer window from my laptop screen to an extended desktop on a flatscreen.

FE drops down in size to a basically the golden ratio with the long size vertically. The X gets a red box around it and the X itself goes white. FE goes Not Responding. I tried clearing recent files from Quick Access but no dice. I have a mapped drive but the location is about 25 characters, all slashes considered.

I cleared that from Quick Access, still no dice. Thanks a lot. I’ve had this problem for a while and finally decided to investigate it. This page had the solution. That helped – I was able to open on this pc. Then I checked-off the see recently and frequently used items in quick access. I can pin folders to quick access when I want to.

Tried this advice on clearing Quick Access eight times. I see the hourglass to suggest it’s working, then nothing. I don’t suffer crashes, but Explorer has been absurdly slow. Same problem here, clearing the list seemed to resolve, could open explorer but the quick access would crash it, launched explorer through command line to a specific folder location, that allowed me to change the settings. Have used W file explorer for long time and today this occurred.

Tried all solutions multiple times no luck. I never use quick access. How can i get rid of it and keep the ordinary file explorer? How do I do this? Read windows help re disabling quick, but at the end it sounded just like a hide – not a true disable. Another way seems to be to search for a specific file you know exists from the start bar then right click and open file location.

This allows explorer to open for me without crashing. Then you can change the settings. Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software.

Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation.

Do you have a lot of network drive connections, mapped drives? This can cause network browsing to hang if you are not connected to your VPN or network. Try this first You can try a couple things. Right click your start button and select Command prompt Admin to bring up elevated Command prompt. Restart the computer. If that doesn’t work then try this, Right click your start button and select Command prompt Admin to bring up elevated Command prompt.

In the Administrator: Command Prompt window, type the following commands. To close the Administrator: Command prompt window, type Exit, and then press Enter. Restart your computer. Details required : characters remaining Cancel Submit 3 people found this reply helpful.

Was this reply helpful? Yes No. Sorry this didn’t help. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. Marty Scherr. This is what I had to do to resolve this issue: I could not even open File Explorer to change this setting.

I have the same question Report abuse. Report abuse. Details required :. Cancel Submit. Previous Next. I have the same problem. All I want to do is create a folder and previously I could right click and does not work any longer. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.

Hi Alexander, Thank you for posting your query on Microsoft Community. The issue could occur if quick access settings has been changes. To assist you better, please provide the information: Have you made any changes to the Computer prior to the issue? Refer to the below methods and check if it helps. Click on Task Manager.

Click on File. If the issues still persist, refer to the below method. In reply to A. User’s post on December 30, Problem is still unresolved. Problem resolved Chris Romine. This is what was displayed in Event Viewer: Faulting application name: explorer. In reply to Chris Romine’s post on August 30, In reply to MartinFelipe’s post on September 28, This site in other languages x.

 
 

Windows 10 File Explorer hangs when trying to load Quick Search – Microsoft Community.Windows Explorer crashes when trying to expand Quick Access

 
 

Note: applies to Windows Note: Refer “How to reset the computer to start normally after clean boot troubleshooting” to reset the computer to start as normal after troubleshooting. Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity.

Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software.

Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. Details required : characters remaining Cancel Submit 1 person found this reply helpful.

Was this reply helpful? Yes No. Sorry this didn’t help. Reboot will solve the problem but it will occur a few days later. So that does not help. I understand that you are facing issues with file explorer on Windows I apologize for the inconvenience caused to you.

Method 1 : I suggest you to open the File Explorer. Then try to end task for the file explorer service and restart the file explorer service in task manager. Step 1 : Try to end the file explorer task. Right click on Windows Explorer and click on End task. Note : Windows 10 screen will go into black screen state.

Please don’t worry. Refer to the second step. Step 2 : Then I suggest you to start the file Explorer services. These items may have been renamed or deleted at source so the network path that the Quick Access view was trying to use is now invalid or does not exist. If you can open Explorer for a moment without it crashing there is a quick fix – right click on “Quick Access” and select “Options”.

Under the “General” tab click on the “Clear” button to remove all items from the Explorer history. This will remove all links to recent folders and files including any links that are no longer valid and causing Explorer to crash. In addition you can untick “show recently used files in Quick Access” and “show recently used folders in Quick Access” to avoid this issue occuring again – but of course you will lose the functionality of the Quick Access view. Yes, thank you : No, sadly not :.

Two of my clients at the same company has the same problem. They’re a big Office user. I think turning off recent items is a workaround but not a very acceptable one. They’ve recently gone through the anniversary update and the fault is still there.

I’m amazed this bug is still present. Brendan, I have experience this very thing now going on 11 months. Dell’s Pro-Support have no answers, and everyone else seems to think I need every virus cleaner under the sun. I get my own “Important” only Windows Update, if going to a web site Flash or anything else is “Always Ask”, and stay away from the, Al Bundys words, ‘Nudie Bars’, as I have over 22 years of business clients lists and pictures to protect.

Although, as of last March Windows Explorer would crash regularly. Remove a thumb drive, drag a folder to one of four monitors, more than one instance of Explorer open, ‘Open With’ W-Media Player, crash! After reading this Sep 08, from you my heart damn near leapt Akin to ‘offt’ from my chest. I see no Quick Access in my variety. Any suggestions?

Yup, the cause is due to a mapped network drive and a file path near the max path length default. It looks like it tries to read outside of its expected range then crashes because it thinks there is a memory heap corruption.

Interestingly you can use a unc path instead of a mapped drive path to the same file and not get the crash as a workaround. The bug also happens in the file explorer search as well. I have the exact same problem and by now it is Have they still not found a solution for this? Great help! I was strugling with this problem for several days. I tried almost everything sfc scann, dism scan, chkdsk, safe boot , but the solution was much easier : Thanks again! Thanks, I woke up to this issue this morning.

A brand new computer, latest W10 release. I have been using Windows since day one. Window’s hairball architecture will prevent it from ever working right. Microsoft just is not competent enough to make windows reliable.

Thanks mush for posting. I’d like to let you know that this simple solution has eluded the Microsoft customer support team for years! This worked like magic. Thank you immensely. Looks like there’s a new bug going around because all the sudden there’s a bunch of activity on this thread. This is the first time this happened to me and the posted fix resolved my issue.

Following the tip above, “Clear File Explorer Exporer history” fixed the problem. So, it looks like one of the recent file types must be the cause of the crash when Quick Access tries to read the file info.

Faulting application name: explorer. Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites.

Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. Details required : characters remaining Cancel Submit 19 people found this reply helpful. I think It is not the type but the file name’s length. I think Microsoft made a great job with W10 but lets be fair that it is not easy to think in everything.

Probably you will do it again someday unless MS fix this problem just clearing the cache. You won’t be able to see your recent opened files but you won’t have this issue again.

I don’t think people use Quick access to open recent files, normally people do it directly from the software that opens those files. Clear and Restore Defaults method worked, but all the file history is gone. I could not even open File Explorer to change this setting.

I did find another way to change the File Explorer Options: 1. Open the Start Menu, and click on the Gear to go to Settings 2. Type File Explorer in the Search. You should then get an option to select File Explorer Options. Click on File Explorer Options. Click Apply, then OK. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect.

Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites.

Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. Do you have a lot of network drive connections, mapped drives? This can cause network browsing to hang if you are not connected to your VPN or network.

Try this first